Cruise Automation Commercial operations toolRedesigning the the AV app deployment process. Sendbird Self-service onboardingExploring concepts on areas of improvement. Sendbird Sendbird internal research groupSetting up an internal research participant panel. (ResearchOps) Clubhouse Communication method expansionRevamping the user experience design and the layout. Smartsheet Mobile application featuresAssessing the usage of mobile app navigation system. Sendbird Technical documentationReorganizing the information architecture. Sendbird ‘Getting started’ page navigation (WIP)Uncovering the initial SDK integration process. Other projects [Sendbird] Sendbird for Education [Hoa Mai Preschool] Website Redesign [StartCon 2018] Conference Review [Cruise] Pick up and drop off spots report (wip) [EasyDine] User-Centered Design Project [Seminar] ‘What is beautiful is usable’ (wip) [Project EMAR] Teen-robot Interaction (wip)